Account deletion

In the mobile app

1. Sign in to the IMEX AI app.
2. Open Cabinet → Settings.
3. Tap "Delete account".
4. Enter your current password and confirm.

On the website

1. Sign in to the cabinet at ai-imex.com.
2. Open Settings.
3. Click "Delete account", enter your password and confirm.

What is deleted

• your name, phone number and login — replaced with an anonymised record;
• your password: the account can no longer be signed into from any device;
• all active sessions;
• your membership in every company;
• your technologist card: it is unpublished, and your name, photo and contacts are erased;
• favourites and notifications.

What is kept

The following records belong to the company rather than to you personally, and are kept for as long as tax and civil law require:

• the companies themselves and their verification history;
• contracts, specifications, ESF and documents signed with an electronic signature, together with the signature evidence;
• deals, payment marks, offers and requests;
• messages exchanged with other participants — they remain with the other party;
• the security log — it keeps a note of the deletion without your personal data.

In these records you are no longer linked to a name, phone number or login.

Can't access your account?

If you cannot sign in, write to [CONTACT EMAIL — TO BE FILLED IN] with the account's login or phone number — we will confirm the account is yours and delete it.